While delivering news about poor prognosis and impending death in a patient which of these procedures should not be followed?
  1. Break news in the cafeteria over a cup of coffee
  2. Listen and empathize
  3. Allow for silence and emotional ventilation.
  4. Tell them, “Don’t worry, even though the news sounds bad, we can try our best to cure you and make you live longer.”

Answer: The answer is (d). Falsely reassuring statements such as these have to be avoided in counseling the dying patient. The news should be broken in an appropriate time and place. A relaxed environment of the cafeteria over a cup of coffee is appropriate. Listening and empathizing is essential. Silence and emotional ventilation time must be given.